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When I turn my PU-8C frame off, there is a glow on the screen - is this normal? Indeed it is normal. the power button acts as a standby and not a complete 'off' mode. To power down completely, please remove the power cord from the unit
I have accidentally chosen Chinese as the language on my PU-1xWB. How do I get it back to English? 1. Press the menu button on the remote. 2. From left to right chose the 3rd icon on the second row (setup), press enter 3. Next screen, press the right arrow button (language writing should be hi-lighted) 4. Press the down arrow to chose the second word, then press the enter button. 5. The frame should be back to English.
My frame turns on for a few seconds but then goes black. What's wrong? This issue needs to be dealt with by our repair service and cannot be 'fixed' by yourself. Please email us at blackscreen@portableusa.com
What is wood frame made of? Can you see the grain? Our wooden frames are made from select solid wood that features both a visible, natural grain and excellent craftsmanship. They are hand-finished in a rich cherry color with 6 coats of color/varnish. Don't be fooled by others claiming to be wood when they are MDF or other heavily-painted substitute
Can my frame run on batteries? At this time we only provide AC powered frames but will continue to investigate the viability of this option.
I've lost my remote - can I get another? Of course! Contact sales@portableusa.com for a replacement. We charge $8.99 for each remote plus a nominal shipping fee.
XD Cards - Type M and Type H cards
The original xD cards were available in 16 MB to 512 MB capacities. The Type M card, released in February 2005 [1], uses Multi Level Cell (MLC) architecture to achieve a theoretical storage capacity of up to 8 GB. As of August 2006, Type M cards are available in sizes from 256 MB to 2 GB. However, the Type M suffers slower read-write speeds than the original cards and are not supported by our frames that accept standard XD.
The Type H card, first released in November 2005 [2], offers higher data rates than Type M cards (theoretically as much as 3 times faster). As of 2006, Type H cards are only available in 256MB, 512 MB and 1 GB capacities. Olympus says that its Type H xD cards support special "picture effects" when used in some Olympus cameras, though these software features are not intrinsically hardware-dependent. This dependence may be seen as a weak form of tying. However type H cards are required in newer models to capture video at high rate (640x480x30).
Due to changes in the cards' storage architecture, newer Type M and H cards often suffer compatibility issues with some cameras, picture frames and card readers.
The original xD cards were available in 16 MB to 512 MB capacities. The Type M card, released in February 2005 [1], uses Multi Level Cell (MLC) architecture to achieve a theoretical storage capacity of up to 8 GB. As of August 2006, Type M cards are available in sizes from 256 MB to 2 GB. However, the Type M suffers slower read-write speeds than the original cards and are not supported by our frames that accept standard XD.
The Type H card, first released in November 2005 [2], offers higher data rates than Type M cards (theoretically as much as 3 times faster). As of 2006, Type H cards are only available in 256MB, 512 MB and 1 GB capacities. Olympus says that its Type H xD cards support special "picture effects" when used in some Olympus cameras, though these software features are not intrinsically hardware-dependent. This dependence may be seen as a weak form of tying. However type H cards are required in newer models to capture video at high rate (640x480x30). Due to changes in the cards' storage architecture, newer Type M and H cards often suffer compatibility issues with some cameras, picture frames and card readers.
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