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Portable USA warrants your hardware product against any defect in material and workmanship, under normal use, for a period of 12 months. The warranty becomes effective from the date of purchase by the end user. If the product is found to be defective within the warranty period, Portable USA will, at its sole option, repair or replace the defective product. Portable USA will not, under any circumstances, be liable for direct, special or consequential damages such as, but not limited to, damage or loss of property or equipment, loss of profits or revenues, cost of replacement goods, or expense or inconvenience caused by service interruptions.
This warranty is void if:
• The product was operated or stored in abnormal use or maintenance conditions.
• The product was repaired, modified or altered or undergone attempted repair by non-authorized personnel, unless Portable USA has authorized such repair, modification or alteration.
• The product was damaged, abused or misused
• The product was installed without following the supplied installation instructions.
• The serial number of the product is defaced, modified or missing.
• The decision of Portable USA shall be final and binding with regards to the condition of product return and eligibility of repair or replacement.
To obtain warranty service, within 30 days of the date of purchase, please contact the retailer from whom you made your purchase. To obtain warranty service, after 30 days of the date of purchase contact Portable USA’s Technical Support Service. A proof of purchase will be required to confirm that the product is still under warranty. Should Portable USA’s Technical Support diagnose a fault on your product, a Return to Manufacturer Authorization (RMA) number will be issued to you. All products returned to Portable USA must be securely packaged in their original box and shipped at the customer’s cost inclusive of any requested documentation. Return shipment of repaired or replaced product will be covered by Portable USA .Any product returned without an RMA number issued by Portable USA’s Technical Support Service will be refused.
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